What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump troubles in Saint Charles during the colder seasons, when they’re required to keep you comfortable. While you know the team at Air Alliance Team will forever be there ASAP when you need us for a heat pump repair, there are some things you can do to confirm that a repair is important and save yourself some money if it’s not. We’ve compiled this checklist of things to try before you give us a call.

  1. It may sound strange, but make sure everything is turned “on”. We’ve been to more than a few calls only to realize the thermostat or the heat pump itself is turned off.
    • Look at your thermostat to make sure it’s on, fixed to the appropriate temperature and isn’t fixed to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks correct, check your furnace switch (check your manual if you’re hesitant about where it is) and test your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t kicked on, go back to your thermostat.
    • If it’s a programmable model, make sure it’s revealing the correct time. If it thinks it’s morning when it’s actually night, it may not turn your heat on because it doesn’t think you’re home.
  3. Is an obstruction causing your furnace to not work?
    • Inspect your air filters to make sure they’re not jamming things up.
    • Do you have any congested ducts, vents or cool air openings?
    • Are all supply registers open?
    • Is your exhaust flue clear?

If you’ve moved through this checklist and you’re still without heat, call Air Alliance Team at 636-229-1544 or schedule an appointment online and we’ll get your home back to the welcoming and cozy place it should be.

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