What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Air Alliance Team, we know that selecting a company you can trust to do AC repair in Ballwin and St. Charles is important. We understand how important it is to find a trustworthy company that does fantastic work. We can help. Getting the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is usually a good one.
  2. Is your company insured? Any pro that works in your home should have liability insurance to cover you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their experts to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with current trends and developments.
  4. Do you have any references you can share? A trustworthy company that can do AC repair should have a list of references they’ll readily offer you. Call these references and find out all the details about AC repairs the prospective company has done.
  5. Will you provide a written estimate? Make certain to get a written estimate so you can look at all the facts involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you get rid of companies you aren’t wanting to work with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you go with has experience working on your specific equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t fine with standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Air Alliance Team a call at 636-206-4250. We’re happy to help!