furnace repair

Saint Charles is Getting Cold, but My Furnace Wont Turn On

Figuring out a furnace-related problem might feel like an overwhelming chore when your heat won’t start. But it doesn’t have to be like that.

There are a few time-saving, inexpensive fixes you can do by yourself to skip a furnace repair call.

If your furnace won’t turn on, won’t stay on or won’t ignite, try the troubleshooting list below before contacting an HVAC professional.

If you find you need help from a professional and live in Saint Charles, Air Alliance Team can help you. We repair most makes of heating systems.

If you’re ready for a new heating system, we also provide furnace replacement in Saint Charles.

While you’re in touch with us, think over a routine furnace maintenance plan from Air Alliance Team that may help you avoid repairs in the future. We can tell you how regularly your furnace should be inspected by one of our NATE-certified specialists.

Use our easy guide below to get to work on troubleshooting your furnace. Most of these steps don’t require mechanical abilities.

Steps for Furnace Troubleshooting

Check the Thermostat

First, make sure your thermostat is telling your furnace to turn on.

If you have a digital thermostat:

  • Swap out the batteries if the screen is blank. If the digital screen is jumbled, the thermostat may need to be replaced.
  • Make sure the switch is set to “heat” instead of “off” or “cool.”
  • Ensure the program is displaying the correct day and time and is set to “run.” If you’re having trouble overriding the program, set the temperature by using the up/down arrows and press the “hold” button. This will make the furnace to turn on if thermostat programming is causing a problem.
  • Increase the temperature setting to 5 degrees warmer than the room temperature.
Digital Thermostat

If your furnace hasn’t kicked on within several minutes, make sure it has power by toggling the fan switch from “auto” to “on.” If the fan doesn’t run, your furnace might not have power.

If you have a smart thermostat—like one made by Nest, Ecobee, Lux, Honeywell or Bosch—troubleshooting is very model-specific. Refer to the manufacturer’s website for help. If you still can’t get your Wi-Fi thermostat to work, contact us for assistance.

Lennox Smart Thermostat

Examine Breakers and Switches

Next, you will need to check if your breaker and furnace switch are on.

  • Locate your house’s main electrical panel. If you have no idea where it is, look for a gray metal box in your basement, garage or closet.
  • Make sure your hands and feet are dry before touching the panel or breakers.
  • Look for the breaker labeled “furnace” or “heat,” and make sure it’s switched “on.” If the breaker has tripped, it will be in the middle or “off” position.
  • Using one hand, firmly switch the breaker to the “on” position. If the breaker immediately trips and pops back to “off,” don’t try to reset it and call a professional from Air Alliance Team at 636-229-1544 right away.

Regardless of your furnace’s age or brand, it has at least one standard wall switch located on or by it.

  • Make sure the switch is flipped up in the “on” position. If it was turned off, anticipate your furnace could take up to five minutes to turn on. (If you don’t know where to find your furnace, take a look at your basement, garage or utility closet. It could also be in a crawl space or attic.)

Replace Your Furnace’s Air Filter

When it comes to furnace issues, a dirty, clogged air filter is frequently the top culprit.

If your filter is too dirty:

  • Your furnace won’t be able to stay on, or it could overheat from reduced airflow.
  • Your energy bills could increase because your furnace is turning on more often.
  • Your furnace could fail sooner than it should because a dirty filter causes it to work overtime.
  • Your furnace can be disconnected from power if an extremely dirty filter causes the breaker to trip.

Depending on what make of furnace you have, your air filter is located inside the blower compartment of your furnace, an attached filter case or wall-mounted return air grille.

Replacing a furnace filter

To replace your filter:

  • Turn off your furnace.
  • Pull out the filter and angle it toward the light. If you can’t see light through it, use a new one.
  • Put in the new filter with the arrow pointing toward the furnace to avoid damage.

Flat filters should be replaced once a month, while pleated filters should last about three months. You can also buy a washable filter that will last about 10 years. If you have children or pets, you may have to put in a new filter sooner.

To make the process smoother in the future, use a permanent marker on your furnace housing or ductwork to show the airflow direction and filter size.

Examine the Condensate Pan

Otherwise known as drain pans, condensate pans hold water your furnace removes from the air.

If water is leaking out of your furnace or its pan has standing water in it, follow these steps.

  • If your pan has a drain (look for a PVC pipe), check that it’s clear. If it needs to be drained, use a special pan-cleaning tablet you can buy at home improvement or hardware stores.
  • If your pan contains a pump, inspect the float switch. If the switch is stuck “up” with standing water in the pan, contact Air Alliance Team at 636-229-1544, because you will possibly need a new pump.

Peek Inside Your Furnace

If malfunctions keep on happening, look inside your furnace’s plastic window to verify the status of the blower motor. Depending on the model, the light could also be fixed on the outside of your furnace.

If you see anything other than a steady, colored light or blinking green light, call Air Alliance Team at 636-229-1544. Your furnace may be emitting an error code that requires professional service.

Clean the Flame Sensor

If your furnace tries to start but turns off without distributing heat, a dirty flame sensor could be responsible. When this occurs, your furnace will make an attempt to turn on three times before a safety feature powers it down for about an hour.

If you feel comfortable with opening up your furnace, cleaning your flame sensor is something you can do by yourself. Or, one of our HVAC professionals at Air Alliance Team can do it for you.

If you want to clean the sensor yourself, you’ll need:

  • A 1/4” hex screwdriver or wrench
  • Piece of light grit sandpaper, steel wool or emery cloth
  • A dry, clean paper towel

Next:

  • Disable the furnace’s power by using its wall switch or breaker. If your gas valve is not electric, you will need to shut off the gas as well.
  • Take off the furnace’s front panel and track the wire to the flame sensor.
  • Unscrew the rod and use your sandpaper, steel wool or emery cloth to lightly rub the metal rod.
  • Wipe off the rod with a paper towel.
  • Remount the sensor.
  • Replace the furnace doors.
  • Turn the furnace’s power back on. It might run through a series of checks before continuing usual operation. If your furnace doesn’t ignite, the sensor may need to be replaced or something else could be wrong. If this happens, call Air Alliance Team at 636-229-1544 for assistance.

Relight the Pilot Light

If you are using an older furnace, the pilot light could be turned off. To relight it, find the instructions on a label on your furnace, or follow these steps.

  • Find the switch on the bottom of your furnace labeled “pilot,” “on” and “off.”
  • Turn the switch to the “off” position.
  • Wait at least five minutes to avoid possibly creating a fire.
  • Turn the knob to “pilot.”
  • Hold down the “reset” button as you bring the flame of a long lighter to the pilot light opening.
  • Release the “reset” button once the pilot light is lit.

If you have followed the instructions twice and the pilot light still won’t light or stay lit, contact Air Alliance Team at 636-229-1544.

Check Your Fuel Source

Try using another gas appliance. If it doesn’t work, your natural gas service could be turned off, or you could be out of propane.

Air Alliance Team Can Help with Furnace Problems

Followed our troubleshooting guide but your furnace still won’t work?

Call us today at 636-229-1544 or use our online scheduler. We’ll come out and diagnose the problem.

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