I called many companies when I was shopping around for my new system, but my experiences with those companies weren't so great. When I called Holiday, the phone call was a totally different experience that what I had with the others. They were friendly, informed me of my options, and gave their honest opinion of what they thought was best for me. I was so impressed with the initial phone call, that I decided to email them and ask for an estimate. John H was more than happy to help me and worked with my schedule. He even gave us an awesome lesson on how air flows through the AC and furnace and identified some issues with our air flow. The next day, he had estimates ready for us, depending on what system we wanted to choose. He also gave us his honest opinion on which system would best meet our needs. We were surprised the option he suggested was not necessarily the most expensive route. We had more questions, and John H was happy to help us and even came by a couple of extra times to make sure our questions were addressed. He was very professional and genuine. On installation day, we had the pleasure of having Mike A and Tony install our new system. They were very clean and professional. Mike A gave us a lot of great information and tips on our system and even gave us a lesson on the features of the smart thermostat. Tony was super nice and kept us informed while they worked on installing. We are very happy with our new system. We did not realize how important air quality was, until we got this system. The house feel so much more comfortable and we absolutely love it. Overall, we had a really good experience with Holiday and would use them again and plan to use them for routine maintenance. Friendly, informed, and honest staff. Very happy with the quality of work that was done.